Customer Care Administrator - 6 months

Dublin, Leinster, Ireland · Customer Service · FRCCA07


Ryanair is Europe’s No.1 airline, carrying 129m customers p.a. on over 2,000 daily flights from 87 bases, connecting 210 destinations in 33 countries on a fleet of over 400, new, Boeing 737 aircraft, with a further 240 B737’s on order, which will enable Ryanair to lower fares and grow traffic to 200m p.a. by FY24. These modern aircraft are among the quietest and most fuel efficient in operation, making Ryanair one of the greenest, cleanest airlines in Europe. Ryanair’s team of over 13,000 highly skilled aviation professionals deliver Europe’s No.1 on-time performance, and an industry leading 32 year safety record.

The Department

120m passengers choose to fly with us this year and through our ‘’Always Getting Better’’ programme we are passionate about exceeding our customers’ expectations. Whether it is via social media, on the phone or online, we are on hand to provide vital support to our customers when they need it most. The continued drive to improve our customer experience has been reflected in the record passenger numbers and load factors we have had over the last 3 years.

The Role

Ryanair is currently recruiting for a Customer Care Administrator for a 6 month maternity cover contract. The successful candidate will be energetic and committed, able to work well on his/her own initiative while being an integral part of our team.

The Customer Service Department is responsible for providing first class service to Ryanair passengers. With 90 million passengers flying with Ryanair this year alone, it’s a busy department!


Skills/Experience Required

Duties include:

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