The Digital Experience Optimisation Analyst

Wrocław, Lower Silesian Voivodeship, Poland · Travel Labs Poland

Description

Ryanair is Europe’s favourite airline, operating more than 1,800 daily flights from 86 bases, connecting 200 destinations in 33 countries on a fleet of over 350 Boeing 737 aircraft. Ryanair has orders for a further 380 new Boeing 737 aircraft, which will enable Ryanair to lower fares and grow traffic from 119m this year to 200m p.a. in FY24. Ryanair has a team of more than 10,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and has an industry leading 31-year safety record.

Talented and passionate about technology? Looking for a new challenge? We want to hear from you! Travel Labs Poland is a wholly owned subsidiary of Ryanair and has opened a new digital hub in Wroclaw, Poland. We are looking for the very best IT talent to join our growing development team to transform the digital experience of our customers and advance our internal systems.


ABOUT THE ROLE

As the world’s most visited airline website and with the largest CRM database, slight changes in conversion rates make a big difference to the orders that are made. In this role you will work across the Insight and Digital Experience teams to effectively test, analyse and measure digital experience strategies. This role is critical for the business to help identify and communicate insight that can help improve flight order and travel extras cross-sell/upsell.

Our team develop reports, insights and targeting that get applied across the website and the customer experience based on customer behaviours observed on website and through their booking history. This is fed to senior management to make key strategic decisions around our Digital platforms.


Requirements

Here's what we're looking for:

Responsibilities:

Benefits

Apply for this job